To begin, navigate to https://www.alibabacloud.com/report#abuse to open an abuse case support ticket.
Fill in the empty fields with as much detail as possible. Please note that the field “Product/service at issue:” is where you report the exact URL in question
- Take a screenshot of the offending content hosted on the URL and add it to the “supporting documents” attachment option. Please note that it can take anywhere from 10-60 seconds for the file to load successfully. Do not try to upload it twice. A successful upload will show the file name of the screenshot below the “select file” option with a green check mark.
- Scroll down to the “Contact Information” portion of the form and fill in your information.
- After completing the form, click on the arrow to “slide to verify.” Sliding the arrow will produce a Captcha.
- Input the verification code and click submit.
- Alibaba will not send a response until one of their representatives have reviewed the abuse report. Please note that Alibaba can take up to two weeks before they remove content.