[How to article] Takedown phishing URLs hosted on Fastly

  1. To begin, navigate to https://support.fastly.com/hc/en-us/requests/new?ticket_form_id=89066 to open an abuse case support ticket.

  2. When guided to their support page, select Abuse/DMCA/DSA

  1. Fill in your email address and a detailed description of the abuse taking place.

  1. For the category, click on the dropdown and select the option that best fits for your use-case.

  1. Take a screenshot of the abuse taking place with a current time stamp. In the “Attachments” portion of the form, select “Add Files” and load your evidence screenshots.

  1. Click Submit. Shortly after submission, you should receive a generic email response with a case number that allows you to track the progress of your request.
2 Likes